Guides
What we have learned about connecting systems
Long explanations of the decisions that come up in every integration project — no marketing language, including what does not work.
Updated
Connecting a CRM to an ERP: four approaches, and where each one breaks
Off-the-shelf connector, iPaaS, point-to-point code, or a middle layer — what each approach actually solves, when it starts costing more than it saves, and how to choose.
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Turning email and PDFs into records in your system
How to build a pipeline that reads requests, specs and invoices arriving as free text and puts them into a system without introducing errors. What OCR solves, what a language model solves, and where a person is required.
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What not to automate
Most projects start from what can be automated. The useful question is the opposite one. Three tests for deciding which steps to leave with a person, and why full autonomy is usually the wrong goal.
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